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Terms of 'Service' 
06/03/2019 - 15:33
Maybe they need to read there own terms of 'service':

TOS6.3.c. Notification: WaterMelon will notify investors of the project status by email at least every six months.

TOS6.4. Completion date: The completion date is when the project starts its manufacturing phase. It applies to the primary platform announced for the project.

TOS6.4.a. No date announced case: If no specific completion date is announced, the projected completion date is 24 months after the project initial announcement.

TOS6.4.b. Delays: WaterMelon reserves the right to go up to 6 months beyond the originally announced or default completion date.

TOS6.4.c. More delays: If the completion date is missed by more than six months or the project is cancelled, WaterMelon will credit back the investors’ GEMS upon the investors’ request.

TOS6.5. GEMS: GEMS used to invest into projects or get discount on WaterMelon products are virtual items. Their value is strictly up to WaterMelon’s discretion and can change without any notice. Purchased GEMS cannot be refunded but WaterMelon will decide the compensation on case-by-case basis.
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29/05/2019 - 20:12
Someone help me contact WM, they took my money three years ago and never sent me my game. They also ignored me over and over and over again every time I contact them. I want a refund!!
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